I am an experienced IT professional specialising in software applications and systems.
Currently a full time implementation engineer configuring and deploying speech analytics software in SaaS and premise environments.
I also have an interest in programming and web development, working on personal projects in my free time.
Leading the UK based implementation team to deliver software implementations and customer integrations.
Integrating speech and text analytics software for contact centres, including SaaS configurations and premise environment installations.
Third line application support for clinical trial management systems covering enterprise integrations, software releases and application performance monitoring.
One man application support team for a small software house providing shipping container haulage automated planning software.
Technical application support for a payment processor company, covering range of support from payment issues to small scale web development of hosted payment pages and their integration to merchant's ecommerce websites.
I like to spend time improving my programming skills and seeing what I can build next. My current live web applications can be found under the Projects section below.
Away from the computer you can find me out running, or with a guitar in hand working away at improving.